Privacy Policy

United Cycle Privacy Policy

1. Introduction At United Cycle, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from unitedcycle.co.uk (the "Site").

2. Personal Information We Collect
a. Device Information: When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site.
b. Order Information: When you make a purchase or attempt to do so through the Site, we collect information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.

3. How We Use Your Personal Information We utilize the collected information in various ways:
Order Fulfillment: To process and fulfill any orders placed through the Site, including managing payment information, arranging shipping, and providing order confirmations and invoices.
Communication: To communicate with you regarding your orders or inquiries.
Site Improvement: To screen for potential risk and fraud (particularly your IP address) and to enhance and optimize our Site by analyzing how customers browse and interact with it.
Marketing: To provide you with information or advertising related to our products or services, in line with your preferences.

4. Sharing Your Personal Information We may share your personal information with third parties to help us use your information as described above. For example:
Service Providers: We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
Compliance with Laws: We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

5. Behavioral Advertising As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

6. Your Rights If you are a UK or EU resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@unitedcycle.co.uk

United Cycle
128, City Road, London, EC1V 2NX
United Kingdom
Company No. 15302376

This Privacy Policy is designed to ensure compliance with applicable data protection regulations, providing a smooth and secure experience for our customers.