Privacy Consent

Effective Date: 17 of july, 2024

Ticos Limited 128 City Road, London, United Kingdom, EC1V 2NX
Contact Email: hello@unitedcycle.co.uk
Contact Phone Number: +44 07 868 788 739

Introduction

Ticos Limited is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Consent Notice outlines how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Types of Personal Data Collected

We may collect the following types of personal data:

• Names
• Email addresses
• Physical addresses
• Phone numbers
• IP addresses
• Payment information
• Browser and device information
• Cookies and usage data
• Any other information you voluntarily provide through forms

2. Purpose of Data Collection

We collect personal data for the following purposes:

• To provide and maintain our services
• To manage user accounts
• To process transactions and send related information
• To improve our website and services
• To send newsletters, marketing, or promotional materials
• To respond to customer inquiries and provide support
• To monitor usage and analyze trends
• To comply with legal obligations

3. Third-Party Sharing

We may share your personal data with:

• Third-party service providers to perform services on our behalf, such as payment processors, email service providers, and data analytics providers
• Business partners or affiliates for marketing purposes, with your consent
• Public authorities if required by law or in response to valid requests

4. User Rights

GDPR Rights:

• Right to access personal data
• Right to rectification of inaccurate data
• Right to erasure of personal data (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

CCPA Rights:

• Right to know what personal data is being collected
• Right to know if personal data is sold or disclosed and to whom
• Right to access personal data
• Right to request deletion of personal data
• Right to opt-out of the sale of personal data
• Right to non-discrimination for exercising CCPA rights

5. Consent Mechanism

We obtain your consent through:

• Clear and plain language in consent requests
• Checkboxes or toggles for consent at data collection points
• An option to withdraw consent easily, such as through account settings or a dedicated form
• Cookie consent banners for website visitors

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, based on legal, business, and contractual obligations. We regularly review and delete data that is no longer needed.

7. Security Measures

To protect your personal data, we implement:

• Encryption for data in transit and at rest
• Secure socket layer (SSL) technology on our website
• Regular software and system updates to protect against vulnerabilities
• Restricted access to personal data to authorized personnel only
• Regular security audits and assessments

8. Policy Changes

We will notify you of any material changes to this privacy policy through email or a prominent notice on our website. The date of the latest update will be included at the top of this privacy policy. We encourage you to review this policy periodically.

9. Children's Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal data from children under 13 without parental consent. We implement measures to verify parental consent for users under 13.

10. International Data Transfers

If we transfer your data outside the EU, we ensure adequate protection through:

• Standard contractual clauses
• Binding corporate rules
• Privacy Shield (for transfers to the U.S., if applicable) We inform users about these transfers and the safeguards in place.

Contact Us

If you have any questions or concerns about this Privacy Consent Notice or our data practices, please contact us at: Email: hello@unitedcycle.co.uk
Phone: +44 07 868 788 739